Initial Disclosure Document

About Us

We’re Preloved Jurni which is a trading name of Jurni Limited, a company registered in England (registration number 07216831). You can find us at Tamarisk House, North Leigh Business Park, North Leigh, Witney, Oxfordshire OX29 6SW which is both our registered office and our Head Office. You can get hold of us by writing to us at Tamarisk House, giving us a call on 03330 918 569 or dropping us an email [email protected]. As giving you an amazing service is really important to us, we record our calls for training and monitoring purposes. 
We’re authorised and regulated by the Financial Conduct Authority for consumer credit activities and insurance distribution. Our Firm Reference Number with the FCA is 631448 and you can check this on their website www.fca.org.uk.

We take your privacy seriously and adhere to data protection legislation. We’re registered with the Information Commissioners Office for the processing of data under The Data Protection (Charges and Information) Regulations 2018 and our registration number is Z264186X. You can check this information at www.ico.org.uk.

We’re proud to be a Leasing Broker member of the British Vehicle Rental and Leasing Association and abide by their Code of Conduct, reflecting our commitment to ethical and professional standards. For further information visit www.bvrla.co.uk.

We are a Credit Broker. We are not a Funder or a Lender.

Our Services

Our goal is to make your experience smooth and straightforward — starting with the vehicle you choose.

If you’d like to finance your purchase, we act as a broker (not a lender) and can connect you with finance options from a carefully selected panel of funders. Please note, we only offer products and pricing from this panel, which means we don’t search the entire market or offer alternative funding routes that may be available elsewhere.

While we don’t offer financial advice, we’ll always present clear and straightforward information to help you understand how our products work, so you can make an informed decision that suits your needs.

We may also offer additional products that could be of interest to support your ownership experience.

As we’re authorised for insurance distribution, we’ll offer you suitable insurance products which include:

• Comprehensive Vehicle Warranty (supplied by Warranty Administration Services Limited)
  Breakdown and Recovery (supplied by Warranty Administration Services Limited)

General Data Protection Regulation

To deliver our services effectively we need to collect and share your personal information with third parties, including:

• DVLA: To enable us to register the vehicle in your name
• HPI: if you want to part exchange a vehicle so that we can check if it’s on finance or has been subject to a total loss claim
• Funders: If you wish to finance your vehicle, to enable credit decisions or if your part exchange is subject of an undischarged finance agreement
• Warranty Provider: To register the warranty that we provide on the vehicle
• Insurance or other service providers: If you opt for ancillary products and/or services. 

We’ll never share your data without your express permission unless required by law. For full details, please see our Privacy Policy on our website.

Commission

If you decide to finance your vehicle through one of our funding partners, we’ll receive a commission for introducing you to them. This is based on a percentage predetermined by the finance company and is included in the finance agreement. We may also receive commission from providers of additional ancillary products and services. If you’re a consumer, we’ll let you know what we’ll earn in commission and for business customers, we will make a disclosure to you if the finance company require us to but otherwise you may ask us.  Our Commission Disclosure Policy provides you with more information about this.

Complaints Procedure

We are committed to exceptional customer service. If something isn’t right, we want to fix it.

If you are unhappy with our service, please let us know so we can:

• Investigate the issue promptly
• Resolve it as quickly as possible
• Prevent similar issues in the future

For details on how to submit a complaint, please see our Complaints Procedure on our website.

Need More Information?

If you have any questions about this document, please speak to us. We’re here to help! 
 
 
V1 18/02/2025